Della I Oversized Sweater
Shipping
We bear the shipping costs for every order. All our products are delivered to your home 100% free of charge! There is also no minimum order quantity.
30 Day Return Policy
We offer a 30-day return or exchange policy if you are not satisfied with your order for any reason. For more information, please see our Return Policy
Customer Service
At Della London, our customer service ensures help whenever you need it. For any questions or concerns, contact us here.
Welcome to Della London, your go-to destination for stylish women's clothing. Our store is dedicated to offering a diverse selection of high-quality fashion items that cater to different tastes and preferences. Want to know more about us? Check our About us page
Welcome to Della London, your go-to destination for stylish women's clothing. Our store is dedicated to offering a diverse selection of high-quality fashion items that cater to different tastes and preferences. Want to know more about us? Check our About us page
Frequently Asked Questions
We strive to make our customers experience the best it can be. So don't hesitate to send us a message for all your queries! Use our contact form or make use of the contact methods below and we will be happy to assist you.
Opening Hours
- Monday to Friday: 09:00 - 18:00
- Saturday to Sunday: 10:00 - 16:00
Contact:
- Phone: +44 7418 371153
- Email: info@dellalondon.com
When can I expect my order?
After placing your order, it takes on average 1-2 working days to process your order and 4-6 working days for it to be delivered, provided you have ordered before 17:00. If these days have passed and you have still not received your order, please contact our customer service team.
How can I pay?
Della London uses encrypted SSL security on all payments to ensure your safety during checkout. You can pay with the most reliable payment providers, including Paypal, AMEX, Maestro, Union pay, Visa and Mastercard.
Where can I find my track & trace code?
As soon as your order is shipped, you will automatically receive a Track & Trace code. Also check your spam, sometimes our e-mails end up there. Please note that it may take a while before your Track & Trace link becomes active.
How can I track my order?
You can track your order with the Track & Trace number you received by e-mail. Fill in the Track & Trace on our Track & Trace page to see the status of your delivery. You can do this on this page.
What should I do if a parcel is damaged?
Unfortunately, it can happen that your order is damaged during delivery. As a customer, there is of course nothing you can do about this. In this case, please contact our customer service immediately by sending an e-mail to info@dellalondon.com, call: +44 7418 371153 or fill in the contact form on our website.
Please do not return the item yet without sharing photos with us. Unfortunately, we won't be able to find a suitable solution for you then. Our customer service team will deal with your message as quickly as possible and work with you to find the best solution.
What happens if I want to return my order?
See our Exchanges & Returns page to return your package. Of course, if you can't find the answer to your question, you can always contact us.